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 Services & Solutions
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Proper maintenance of electronic security and CCTV systems often proves equally important as the hardware itself. SST recognizes the need to keep your investment in optimal working condition and offers a variety of maintenance plans to suit your individual requirements. Our factory certified and trained service staff consists of well-versed individuals who not only provide excellent on-site technical support, but also offer many other forms of customer assistance. We offer a 24-hour national customer service line, an available around the clock guaranteed response, and a technical support help-desk to answer any questions you may have over the phone.
SST's Operations Department is comprised of the top security professionals in the region, who each day strive to provide our customers with the highest quality installation effort coupled with the finest equipment available in the industry.
Our Operations staff is an extremely effective team of Installation Technicians, Project Managers, Engineers, IT professionals, CAD operators and fabrication personnel who consistently deliver superior products and services. With this combination of professional capabilities, our Operations staff can provide anything from a single access control door installation to a highly integrated security system designed to seamlessly coincide within the architecture of an existing network.
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TRAINING
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SST believes the best way to serve our clients is through education and knowledge. The SST Training Program is focused on continually educating both our clients and the people within our organization.
SST provides facilities in each of our regional offices with our product lines available for hands-on training and demonstrations.
Regular End User Training Sessions are held throughout each month to allow our clients to receive training on their new systems or to take a refresher course on updates and enhancements.
The SST Technical Training Program focuses on a combination of manufacturer certifications, in-house factory certified training, and SST standards. All field personnel, engineers, and project managers receive this training. We even have programs designed specifically for subcontractors.
SST Account Managers and Project Managers are kept informed on the latest industry and technical information and receive the management tools and training needed to provide our clients with the first-rate service they demand.
SST's commitment to education is a fundamental part of its mission for without education there is no knowledge - without knowledge there can be no security.
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